Privacy Policy for adhoc smart waste

Effective Date: March 31, 2025
Last Updated: March 31, 2025

adhoc smart waste („we“, „our“, or „us“) is developed and operated by adhoc networks GmbH. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application adhoc smart waste (the „App“).

We are committed to protecting your privacy. Please read this policy carefully to understand how your personal data is handled.

1. Information We Collect

We collect and process the following types of data:

a) Personal Data
Name, email address, or phone number (only if voluntarily provided by you, for example, through support requests)
b) Device & Technical Information
Device model, operating system version, and app version
Crash logs and error reports
Unique identifiers such as Firebase Installation ID

Collected via:

Sentry (Functional Software, Inc.) – for real-time error tracking and diagnostics
Firebase Crashlytics (Google LLC) – for analyzing crashes and performance issues
c) Usage Data
Interaction patterns within the app (e.g., screens visited, feature usage)
Session duration and frequency
d) Location Data
Approximate location (if permission is granted by the user)
We do not collect precise GPS location unless explicitly allowed

2. How We Use Your Data

We use your information to:

Deliver and maintain app functionality
Monitor performance, detect bugs, and improve stability using Sentry and Crashlytics
Provide support and respond to inquiries
Analyze anonymized usage trends to enhance the app experience

3. Data Sharing

We do not sell your personal data.

We only share limited technical information with:

Sentry: For logging and monitoring application issues
Google Firebase Crashlytics: For collecting crash reports and performance metrics

These services are GDPR-compliant and only receive data necessary for their specific purpose.

4. Data Retention

We retain your data only as long as needed for the purposes stated above or as required by law. Diagnostic and crash data may be retained for up to 90 days.

5. Your Rights

You have the right to:

Access or receive a copy of your personal data
Request correction or deletion of your data
Withdraw your consent at any time (may limit app functionality)

To exercise your rights, contact us at: dev@ad-hoc.com

6. Security

We use modern security practices to protect your data, including:

Encrypted communication (HTTPS)
Access control and authentication
Hosting in GDPR-compliant infrastructure

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in the app or legal requirements. Changes will be communicated via the app or website.

8. Contact

If you have any questions about this Privacy Policy, please contact us:

adhoc networks GmbH

oststraße 52

22844 Norderstedt

Germany